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Privacy policy

Thanks for visiting our Privacy Policy. We wish more people would! How we protect your privacy and manage the storage and usage of your information is very important to us. We believe in being transparent about what information we collect and how we use it. In keeping with these principles, this Privacy Policy explains how WeFiFo uses and shares information when you register for and use our website or mobile applications. This Privacy Policy reflects our current data collection, use, and sharing practices.

A great deal of information will follow. This is not to confuse you with small print, the information is required to cover our legal requirements and to ensure we are doing everything we can to protect your privacy and keep our business safe.

We have split the information into the following subheadings for ease of navigation but in order to fully understand our policy, you will need to read it all and when you agree to our terms and conditions you are acknowledging that you have read and understood our privacy policy in its entirety.

The information we collect

In order to provide you with our Services, we collect certain information from you when you register and interact with our website. The information we gather falls into two categories: information you actively provide (for instance when you create an account), and information we collect through your use of our Services.

Information You Provide

  • Registration and Profile Information. When you register for an account, we will ask for your name, email address, a password. You may also provide additional information such as a telephone number, profile picture, gender, your date of birth and other information including food preferences. We ask you to provide this information in order that we can accurately describe our hosts and guests to each other but you do not need to provide this information if you do not wish to, you can still use our Services.
  • Contacts. With your explicit permission, we may also collect information from your mobile address book contacts, including names, telephone numbers, email addresses, and social media handles, if available, in order to broadcast your events within your network.
  • Information You Post. We collect information or other content that you may post using our Services (such as text, photos, videos, locations, friends you are with) or actions that you take using our Services (such as commenting on a host’s content, writing a review, changing your profile picture, or connecting to third-party suppliers such as Food Alert, our food hygiene and health and safety experts). We collect this information whether you post it directly to our Services or via a third-party service. When you post things like photos or videos on our Services, we may receive additional related data (or metadata), such as the time, date, and place you took the photo or video.
  • Other Services. We receive information when you choose to connect social media or other third party accounts and applications with your account, including a token to authenticate your identity between these accounts.
  • Communications. We receive the messages you send to and receive from other users of our Services. We also will receive any communications between you and WeFiFo relating to our Services.
  • Payment Information. We do not collect credit card information. Purchases are all handled for us by third parties stores such as PayPal, among others. We are not responsible for the policies and practices of such app stores and we rely on their security measures which we believe are among the most secure available.

Information Others Share About You.

We may receive information about you from other users, such as when they connect their address book to our Services, invite you to use our Services, post a photo of you, or include you in a moment or at a location.

Information We Receive From Your Use of Our Services.

We also collect certain information when you use our Services, including:

  • Information about your interaction with the Services, the actions you take on the Services and your interaction with other users and third party applications
  • Device information, such as unique device identifiers, wireless service provider or mobile carrier, operating system information, IP address, browser type and language.
  • Location Information. We will collect location information if you provide it to us or based on, for example, your telephone’s GPS coordinates, unless you configure your operating system settings to prevent our collection of location information.
  • Cookies and Other Tracking Technologies. We may also collect certain information through the use of “cookies” and other tracking technologies. (These cookies are not nearly as appetising as the cookies we bake and should not be confused with the virtual cookies you can collect and trade when using our Services.) In this context, cookies are small files that your browser places on your computer. We may use session cookies, persistent cookies, and other tracking technologies to better understand how you interact with our Services, to monitor usage by our users and web traffic routing on our Services, and to improve our Services. Most internet browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting cookies from the websites you visit.

How do we use the information you provide us with

We use this information to help us provide you with the best service we can. Specifically, we use it for the purposes described below:

  • To provide our Services or information you request;
  • To personalise, improve, and promote our Services, such as providing content or features that match your profile or interests and to monitor and analyse usage and trends;
  • To help you to find and connect with your friends, including inviting them to use our Services;
  • To communicate with you through email or messages, notices posted between guest and host, and other means available through the Services, including mobile text messages and push notifications. Examples of these messages include welcome and engagement messages by text or email; service-related messages such as notifications, confirmations, updates, and security alerts; and promotional messages.
  • To provide customer service; and
  • For any other purpose for which the information was collected.

What information do we share?

We are extremely careful with the information you provide and we will not share it except as described below:

Sharing With Other Users.

  • When you register an event or book a seat at a table, the information required to complete the transaction will be shared between host and guest.
  • When advertising an event on our website, all users of the website can browse the events and can learn about you but they are subject to the rules governing this Privacy Policy and can not use the information in any other way.
  • When hosting an event, your exact location will only be shared with guests you have accepted and who have paid for a seat at your table.

Third Party Applications.

We will only share your information, including personal information, location information, food pictures and follows with certain social networking or other third party applications or services, if you choose to connect them to our Services.

Service Providers and Other Third Parties.

We will share your information with service providers and other third parties who are working with us to perform functions and process user data on our behalf. Service providers have access to your personal information only to perform services on our behalf and are obligated not to disclose it or use it for any other purposes. Some of these service providers and other third parties, such as analytics providers, may collect information about your online activities over time and across different websites or online services when you use our Services. We are not responsible for the actions of third parties, nor are we responsible for any additional information you provide directly to any third parties.

We will not share your information with third party partners for advertising purposes, but for added peace of mind you can send an email to opt-out@wefifo.com from the email address you used to register your account.

Other Sharing. We will also share your information:

  • When you give us your consent to do so;
  • When we believe in good faith that we are lawfully authorised or required to do so or that doing so is reasonably necessary or appropriate to comply with the law or legal processes or respond to lawful requests, including responding to lawful subpoenas, warrants or court orders;
  • To enforce our Privacy Policy, our Terms of Use, or our other policies or agreements; and
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where personal information may be disclosed or transferred as one of our business assets.

Modifying your profile information

You can access and modify certain profile information or delete content you have posted through our Services. You can either temporarily disable or permanently delete your account through our Services.

If you disable your account, we log you out of your account and cease sending you push notifications, but we will save your information in case you later decide to reactivate your account. Your profile and content will still be visible by other users.

If you delete your account, we will permanently delete your account information and we will delete your ratings, reviews and comments associated with your account. Please note that we will continue to store certain information for analytics purposes, but that information will not include your personal information such as name, email address, or telephone number. We will also retain any information as required by law. Comments you make on content shared by others, or messages you send, may also remain visible to other users after you delete your account.

Your preferences

Our settings allow you to adjust your communications preferences. If you do not wish to receive promotional email messages from WeFiFo, you may opt out by following the unsubscribe instructions in those emails. If you opt out, you will still receive non-promotional emails from us about your account and our Services.

International users

If you are located outside the UK and choose to provide information to us, we may transfer your information outside the UK and process it in any country in which we operate, in which case we will ensure that your personal data transferred outside the UK will be offered a standard of protection that is comparable to the protection under the data protection laws in the UK. By using our Services, you consent to the collection, transfer, use, storage, and disclosure of your information as described in this Privacy Policy.

Our policy towards children

Our Services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information of a child under 16, we will immediately delete such information.

What steps do we take to protect your personal information?

We take all reasonable measures to protect your personal information in an effort to prevent loss, misuse, and unauthorised access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. Please contact us if you are aware of any breach of this Privacy Policy or misuse of information and we will take steps to investigate and remedy any breach or misuse immediately.

Changes to this policy

Any information that is collected is subject to the Privacy Policy in effect at the time such information is collected. We may, however, modify and revise our Privacy Policy from time to time. If we make any material changes to this Policy, we will notify you of such changes by posting them on this page or by sending you an email or other notification, and we will indicate when such changes will become effective. By continuing to access or use our Services after those changes become effective, you are agreeing to be bound by the revised Policy.

Please contact us at hello@wefifo.com if you have any questions about our Privacy Policy, using the term ‘Privacy Policy’ in the subject line.

Effective Date: May 1st 2016

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